Returns & Refund Policy

We are confident that you will absolutely love our products. If for any reason you’re not happy with something, you may return items purchased online to the Fantastick Head Office (12 Veldkornet Street Annlin Pretoria 0182) for a full refund, replacement or exchange, provided the items are returned in their original packaging and condition within 60 days of purchase. Gift vouchers purchased will not be refunded.

Your refund will be given via an EFT into a cheque/savings account. This will only be paid once the products have been returned in their original condition.